How we handle the information you share when you request a quote, send us your policy, or contact the agency. Last updated October 2026.
What we collect
We collect the information you give us directly. When you request a quote or contact the agency, that includes your name, email address, phone number, and mailing address. When you ask us to quote a policy, it also includes details about your home, vehicles, drivers, prior claims, and prior coverage.
If you upload documents, such as declarations pages or current policies, we collect the contents of those documents. They typically include the named insured, property and vehicle information, coverage limits, and premium, and they may include a driver's license number.
We also collect limited technical information automatically, such as IP address, browser type, device type, and the pages you visit.
How we use it
We use your information to prepare and place quotes, service coverage, respond to your questions, and meet our licensing and recordkeeping obligations as New York-licensed insurance producers. We do not sell your personal information.
Who we share it with
We share your information as needed to quote or bind coverage, including with the insurer involved. We also use service providers who help us operate the site and deliver communications. These include GoHighLevel for forms, calls, and texts; Lovable for website hosting; n8n for automation; Google for email and document processing; Mistral for document reading; and CloudConvert for file conversion. Documents you upload are read with automated tools, including artificial intelligence, and are emailed to our licensed staff and the person who administers our systems. We do not share your information for any other purpose, except as required by law or regulation.
Text messages
Program description. John Lepore Agency sends text messages to people who provide a mobile number and expressly opt in through a form on this site, in writing, or verbally during a call or meeting. Messages may include follow-up on your quote request, appointment reminders, updates on an application or policy in progress, renewal notices, and occasional service or promotional messages about insurance.
Consent is not a condition of purchase. You are not required to agree to receive text messages in order to get a quote or buy coverage from us.
Message frequency and cost. Message frequency varies. Message and data rates may apply. We do not charge for the messages you receive; your mobile carrier's standard rates apply. Mobile carriers are not liable for delayed or undelivered messages.
Opt out. You can cancel at any time by replying STOP to any message. After you send STOP we will send one confirmation message, and you will receive no further texts unless you opt in again. You may also opt out by calling 855-945-1900.
Help. Reply HELP to any message for assistance, or call 855-945-1900.
Mobile information is never shared for marketing. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party. Information may be shared only with subcontractors who directly support our messaging program, such as our SMS platform provider, and those parties are prohibited from using it for any other purpose.
Age restriction. You must be 18 years of age or older to use this text messaging service.
Cookies, analytics, and tracking
This site uses essential cookies needed for it to function, and analytics that count visits, traffic sources, device types, and page views. Our forms record which page you came from and how you found us, so we can see where our leads come from. We do not sell your information. You can adjust your browser settings to refuse cookies, though some features may not work properly.
Data retention and security
We retain records for as long as needed to service your policies and satisfy legal, regulatory, and recordkeeping requirements, then dispose of them securely. We use reasonable administrative and technical safeguards to protect the information in our care. No online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your rights
You may ask us at any time to access, correct, update, or delete the personal information we hold about you, subject to our recordkeeping obligations as licensed insurance producers. Call 855-945-1900 and we will respond within a reasonable time. You can unsubscribe from marketing emails using the link at the bottom of any email, and stop text messages at any time by replying STOP. Opting out or requesting deletion does not affect how we used your information before the request, and we may keep records we are required by law or regulation to retain.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date at the top. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.
Contact
John Lepore Agency, 112-30 Beach Channel Dr, Rockaway Park, NY 11694, 855-945-1900.
